A New Standard for Campus Safety

 
by Mickey McCarter   
Tuesday, 28 October 2008

Thanks to congressional action—and new notification technology—now nearly every college will be working toward common security standards and keeping students informed.

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On Feb. 14, a former graduate student of Northern Illinois University entered a large lecture hall and opened fire on students in a class with a shotgun, then a handgun. He shot 22 people, killing five. Then he shot himself.

Within minutes, campus police responded. In a short time, they had sent out an alert via the college’s website, e-mail and voice mail, as well as alerting the news media and setting off alarms.

Despite the tragedy, the university handled the emergency response appropriately, according to experts, deploying first responders rapidly and effectively alerting students and faculty.

In August, Illinois Gov. Rod Blagojevich (D) signed a law requiring campus police forces to drill for such situations and quickly end such threats. It will take effect on Jan. 1.
 

Federal response

On Aug. 14, President Bush signed into law the reauthorization of the Higher Education Act—the first reauthorization in nearly 10 years. The law contains provisions that require college campuses to step up security measures if they receive federal funding—which applies to nearly every institute of higher learning in the United States since most participate in federal student loan programs.

The law requires educational institutions to establish emergency response and evacuation procedures if they do not yet have them, including means to “immediately notify the campus community” of any threat occurring on campus, Jane Glickman, a spokesperson for the US Department of Education (DoEd), told HSToday. Campuses also are going to be required to test their emergency response and evacuation procedures annually.

The law expands reporting requirements for institutions of higher education as well, compelling them to include more incidents under “hate crimes” in their updates to federal authorities. Colleges and universities must produce a fire safety report each year and send it to the Secretary of Education to detail fire safety practices at their schools and to report all fire incidents that occurred there in the past year. Institutions also must report drug violations and develop missing persons procedures.

These provisions modify the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, incorporated into the Higher Education Act by Congress in 1990 to promote campus security standards under federal law. Jeanne Clery was a 19-year-old student at Lehigh University in Pennsylvania when she was raped and murdered in her dormitory room in 1986.

Her parents, Howard and Connie Clery, were so outraged that the university underreported violent crimes on campus that they founded the non-profit Security On Campus Inc., based in King of Prussia, Pa., to lobby for federal campus security standards.
 

Clery Act

“A lot is still shaking out” on what the new Clery Act provisions will require campuses to do, Jonathan Kassa, executive director of Security On Campus, told HSToday.

Security On Campus made contributions to the new campus security laws, and Kassa was particularly proud of a provision for a model memorandum of understanding that schools should negotiate with outside law enforcement agencies before crises occur.

“This follows through on one of the goals of the Clery Act, which is that parents and students—as well as faculty or anyone visiting the campus—should have the ability to look at the data to see if those arrangements are in place ahead of time at their fingertips, just as they should know what the crime statistics are and that there should be an honest representation of those crime statistics,” Kassa explained.

Particularly important is language in the Act requiring college campuses to “immediately notify” students of any developing situation that threatens their health and safety, Kassa noted.

In October, DoEd officials began meeting with various college organizations and other groups to begin formulating a federal rule implementing the new provisions of the Higher Education Reauthorization Act, including the campus security provisions.

“It’s going to be interesting to see in the negotiated rulemaking what Congress really meant by that,” Kassa said. “That’s an important aspect to highlight because it places significance on not just a timely warning but on broadcasting information as soon as possible when something threatening like a tornado or an active shooter requires law enforcement to act.”

To fulfill that requirement, Security On Campus is advising school administrators to send alerts to students and faculty via multiple modes—just as Northern Illinois University did—to avoid the failure of a single system notifying everyone of a threat.

As an advocacy organization for students and their families, Security On Campus has developed other guidelines for school administrators, as well. Security experts at the nonprofit organization conduct trainings on Clery Act requirements and best practices for college administrators. Initially, the training was provided through a grant from the Department of Justice. To date, more than 1,500 college and university administrators have attended training sessions with the organization, which offers its next class in November at the University of Kentucky.

The classes might hold 100 to 200 campus personnel, including public safety officers, risk assessment personnel, student affairs administrators, lawyers and deans, Kassa said. In the meantime, college officials and students alike can contact Security On Campus for guidance on campus security requirements.

“We are the organization that people come to for clarification and help on that information,” Kassa stated. “That happens on both sides. Parents and students might call us to see if schools are in violation or find out what their rights are.”
 

Intent of Congress

The campus security provisions of the Higher Education Act Reauthorization of 2008 instruct colleges to build upon security plans that they already have in order to act decisively in the event of a threat on a campus.

The law does not specifically require colleges and universities to install automatic or electronic alert systems, but choosing to do so would be a way of fulfilling the law’s mandate. The law tasks institutes of higher learning with establishing a notification procedure, but it does not prescribe exactly what that should be.

Should an institute of higher learning determine that an electronic alert system is the best technology for its campus, it could apply for a new competitive matching grant under the Higher Education Act to fund that system. Colleges and universities can use the grants to pay for up to half the development of a campus-wide emergency communications system or communications with local response authorities and services.

While winding its way through Congress, the bill had included a provision that campuses alert students within 30 minutes of discovering an emergency, but that requirement was dropped from the final bill before Bush signed it, a Democratic aide at the House Committee on Education and Labor, who would not speak for attribution, told HSToday.

Members of Congress were impressed with the response time in the Northern Illinois University shootings, but sought ways to improve reactions to that kind of threat. By contrast, many were disappointed by the response to the shooter at Virginia Polytechnic Institute and State University (Virginia Tech) on April 16, 2007, when he systematically killed 32 people and then himself. It was the single worst shooting incident on a college campus in history. Both incidents illustrated the importance of instantly communicating and collaborating not only with students and faculty but with off-campus authorities as well, the aide said.

Members of the House committee were satisfied that the final bill struck a good balance between setting up response policies and providing flexibility in response on campuses, according to the aide. The final law requires campuses to develop statements of policy on emergency response and evacuation procedures, but administrators can determine how to carry out those responsibilities in a way that works best for their institutions.
 

Analysis

At Virginia Tech, Seung-Hui Cho first shot two people around 7 a.m. He then traveled across campus to kill 30 others more than two hours later. The university finally sent an e-mail alert to students and faculty at 9:26 am.

A review panel later reported to Virginia Gov. Tim Kaine (D) that campus authorities should have alerted students immediately of the first shootings and should have taken appropriate actions to protect the safety of other students on campus.

“The Virginia Tech Police Department erred in not requesting that [administrators] issue a campus-wide notification that two persons had been killed and that all students and staff should be cautious and alert,” the report concluded.

But Virginia Tech had policies on paper that directed campus officials to alert students via multiple modes of communication promptly when threats like Cho were identified on campus.

The testing and drilling provisions of the new laws in the Higher Education Act should go some way toward filling the gap between just having written policies and actually implementing them.

But there is more that can be done. On Aug. 21, the Missouri Campus Security Task Force, a blue ribbon panel appointed by Gov. Matt Blunt (R), issued its findings and recommendations, titled, Securing Our Future: Making colleges and universities safe places to learn and grow. Among its recommendations was one that DoEd go further than it has and require campus first responders to receive training in the National Incident Management System and to adopt standardized procedures and a common language for responding to campus threats.

It’s a sage suggestion and one that will make college campuses even safer than they’ve become since the shootings at Virginia Tech and Northern Illinois.
 

Multiple modes of communication

Several major universities have recently adopted multi-modal alert systems to improve their communications with students in the event of a crisis.

The need for multi-modal communications was highlighted in a report issued by 3G Americas LLC, a corporation lobbying for expanded use of GSM, the Global System for Mobile communications, an international standard for mobile communications. In the report, Patrick Traynor, an assistant professor of computer science at the Georgia Institute of Technology, found that text messaging could be overwhelmed in the event of a threat scenario, particularly one requiring constant updates (“Characterizing the Limitations of Third-Party EAS Over Cellular Text Messaging Services”). Text messages alone also may miss their intended audience, Traynor stated.

“Students traveling across the country will receive the same alerts as those on campus,” Traynor wrote. “Moreover, such alerts will fail to reach visitors and neighboring citizens, even though the information contained within these messages may be pertinent to everyone in the area.”

To boost awareness of college alert systems, the US House of Representatives declared September to be National Campus Safety Month, a proposal by the nonprofit Security On Campus. Los Angeles-based 3n Global, an emergency alert business, sponsored activities in support of the month. Institutions of higher learning that use services from 3n Global include the Rochester Institute of Technology, Pepperdine University, the University of Michigan, the University of Miami and Virginia Tech, among others.

Virginia Tech supports a system that uses a variety of means to communicate with its students through its VT Alerts network. Subscribers to VT Alerts can sign up on a website to receive text messages from mobile devices, instant messages via messaging software, phone calls to any number, e-mail messages to any e-mail address and notices on electronic message boards in classrooms.

In fact, Virginia Tech installed electronic display screens in 200 classrooms, contracting Inova Solutions of Charlottesville, Va., to install its OnAlert boards. Virginia Tech administrators ensure they actually reach students who might be in danger while they are in class.

"Many professors don't normally allow students to have their cell phones on in class and get e-mail,” said Larry Hincker, Virginia Tech’s vice president of University Relations.

The Washington Area Metropolitan Transit Authority used the OnAlert screens to update DC-area commuters of emergency information during the terrorist attacks on Sept. 11, 2001.

After receiving a bomb scare last year, the University of Iowa turned to The NTI Group of Sherman Oaks, Calif., for installation of the company’s Connect-ED system. The university sent a mass e-mail alert to students, but the mass e-mail was too slow to reach most of them before the crisis was resolved. The university’s new Hawk Alert system sends emergency voice, text and e-mail messages to students, using a faster communications platform.

The NTI Group, a subsidiary of Blackboard Inc., says its Connect-ED solution allows universities to target a specific group or geographic region within its student database. It can even facilitate two-way communication between the alert system and students, enabling them to answer poll questions about their current status.

Many campuses of the University of Arkansas also adopted emergency alert systems in 2007. The most recent campus to do so, the University of Arkansas at Fayetteville, announced Sept. 25 that it had rolled out its RazAlert system, which notifies students with multiple message services and phone calls when an emergency occurs. Students and faculty are automatically enrolled in the system, but they can opt out via the RazAlert website. It, too, is based on the Connect-ED solution from NTI Group.

 


Mickey McCarter
  About the author:
  eNewsletter Editor/Senior Washington Correspondent, is a journalist with more than a decade of experience in reporting on military affairs and information technology.
 

 

 

 

 

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